Employers have always been interested in why workers quit their jobs. It is often, and rightly, seen as a waste because those who quit to join another company are clearly seen as more valuable there, or see the other company as more valuable for them, suggesting that they were not used well enough or appreciated highly enough in their current job. High quit rates are problematic for companies.
They are
also problematic for society because quit rates display racial differences. All
racial groups in the US society have slightly different quit rates, but a
glaring concern is that black workers quit so often even though they face
discrimination in getting a new job. Why?
Recent research by Adina D. Sterling published in Administrative Science Quarterly
gives a clear answer: it is about resources. In resource access, there is, on
average, a big black and white difference. Black workers face greater problems
with public transportation and health, both of which can prevent workers from
staying in their jobs. White workers have greater resources for starting a new
venture or returning to education, and this allows many of them to leave their
jobs. So, the same behavior – quitting the job – has very different meaning,
though the root in both cases is resources: too few resources for the black
worker to stay, too many resources for the white worker to want to stay.
The second
place is in black workers’ greater difficulty in gaining jobs, and especially
gaining jobs that are close enough to their homes to reduce their dependence on
public transportation for getting to those jobs. Difficulty in gaining a nearby
job translates to lack of resources and inability to keep the job, which too
often places black workers on the job market again, facing the same difficulty.
Sterling’s research highlights this vicious circle: a crucial step in keeping
employers and policymakers focused on providing what can matter most for a
worker trying to stay on the job.